Salespeople only spend 28% their time actually selling. The rest? Administrative tasks, data maintenance and information search that take up valuable sales time.
This reality will fundamentally change in 2025. McKinsey predicts up to 40% Increasing productivity through AI-based sales tools - primarily by automating repetitive tasks and intelligently prioritizing sales opportunities.
Modern AI sales software analyses customer behavior, identifies market trends and provides actionable insights for better business decisions. By 2025, 80% of all B2B sales interactions will take place digitally - making AI tools no longer an option, but a necessity for competitive sales teams.
Discover the most powerful AI sales tools for 2025: From specialized meeting assistants like Bliro to comprehensive CRM solutions that optimize your sales process. Find out which tools help your team generate more revenue while using less work.
Bliro
Sales people know the problem: hours of administrative work instead of real sales calls. Bliro solves exactly this challenge as an AI meeting assistant for sales teams. The tool automates routine tasks and demonstrably achieves 8 hours additional sales time per week per sales rep.
Bliro Features
Differently from traditional meeting tools Bliro works completely in the background - with no visible bot joining meetings. This technology enables GDPR-compliant transcription without explicit participant consent, as conversations are never recorded but transcribed in real time. In addition, customer calls can also be recorded on site, for example by sales representatives.
Core features include:
- Automatic transcription in over 50 languages for online and offline conversations
- AI summaries with customizable templates
- CRM integration with Salesforce, HubSpot, and other systems
- Automatic task recognition from conversation content
- AI conversation analytics for trend identification
- Voice-controlled documentation about Ask Bliro
Bliro works universally: Zoom, teams, phone calls, or on-site meetings. The software transcribes in real time and never creates audio or video recordings.
Bliro benefits
8 hours of time saved per week due to the elimination of manual notes and CRM updates. Sales teams focus entirely on customers rather than documentation.
Measurable sales results speak for themselves:
- +22% higher conversion rates due to improved call quality
- +10% larger deal sizes through systematic opportunity tracking
- +25% more conversions thanks to an optimized follow-up strategy
- +50% increased order volume through AI process optimization
GDPR compliance is guaranteed: No recordings, all data on EU servers in Frankfurt. Call participants remain anonymous.
Seamless system integration connects all common meeting platforms and CRM systems. This automatically makes CRM entries more complete and up to date.
Bliro pricing structure
Three flexible schemes for different team sizes:
Standard plan:
- Unlimited GDPR-compliant transcription in 50+ languages
- Online and on-site calls covered
- Unlimited AI summaries with templates
- Calendar integration and collaboration
Customer team plan:
- All standard features
- CRM integration
- AI conversation analyses and sales coaching
- AI meta-analyses
- API and webhook access
Enterprise:
- Flexible user licenses
- Organization-wide privacy settings
- Single sign-on (SSO)
- Advanced security controls
- Priority support and usage analytics
You can get detailed pricing information directly from the Bliro sales team, here you can book a demo: https://www.bliro.io/en/book-a-demo.
Bliro areas of application
Ideal for teams with high volumes of calls and documentation requirements:
Sales teams: Automatic documentation of all customer conversations without effort. More time for real sales instead of administrative tasks.
Field service: Solves the problem of incomplete on-site documentation. Offline meetings are recorded just as reliably as online calls.
Customer success: Systematic collection of customer feedback for early identification of problems. Structured notes continuously improve customer satisfaction.
Consulting: Complete concentration on consultations through automatic documentation of all agreements.
More than 1,500 companies are already using Bliro, from SMEs to corporations. Support for 50+ languages makes the tool particularly valuable for international teams.
AI conversation analytics identify trends and provide insights for better business decisions. Bliro not only optimizes individual efficiency, but also improves the performance of the entire sales team through team collaboration.
Zoho CRM
Sales teams need more than individual tools - they need a central platform that manages the entire sales cycle. Zoho CRM delivers just that with its Zia AI engine, which works perfectly with specialized tools like Bliro for meeting documentation.
Zoho CRM Features
Zia, Zoho CRM's AI assistant, handles administrative sales routines while Bliro documents your conversations. Core features include:
- Accurate lead and final forecasts: Zia analyses sales data, identifies profit and loss patterns, and intelligently evaluates leads
- Automatic module and workflow creation: Create complete modules, reports and workflows via text prompt - without programming knowledge
- Generative AI for communication: Zia automatically optimizes emails, corrects grammar and improves language for professional customer communication
- Intelligent data enrichment: contact data is automatically enriched with job titles and social media profiles
- Anomaly detection: The system identifies unusual sales trends and notifies relevant stakeholders
Particularly innovative: Zoho enables in-house AI agents for specific sales tasks - from analyzing lost business to lead qualification. These digital team members work independently and can be monitored.
Zoho CRM benefits
Zoho CRM automates administrative tasks and frees up valuable sales time. While Bliro increases meeting efficiency, Zoho streamlines the entire sales process:
Data-driven decisions: Zia provides actionable customer insights and helps set priorities intelligently. The forecast view clearly categorizes leads: likely deals, unlikely deals, and uncertain cases.
Improved data quality: Automated data maintenance ensures more complete, up-to-date customer information. In combination with Bliro, which transfers conversation content to CRM, a 360-degree customer image is created.
Seamless integration: Over 100 integrations create a fully connected work environment. The uninterrupted flow of information between systems increases productivity.
Mobile access: The app provides permanent access to customer interactions, contact history, and pricing information - ideal for sales representatives.
Zoho CRM pricing structure
Zoho CRM offers flexible tariffs for different company sizes:
Free version: For up to three users with basic features such as leads, documents, and mobile apps - ideal for small businesses.
Standard plan: Starting at €800/user/year (yearly) or €1,300/user/month. Includes basic CRM features with limited automations.
Professional plan: €1,400/user/year or €2,100/user/month with advanced features such as SalesSignals and Blueprint.
Enterprise plan: €2,400/user/year or €3,000/user/month. Includes extensive AI capabilities, anomaly detection, and advanced analytics.
Ultimate plan: €2,600/user/year or €3,200/user/month with full features without limitations.
An add-on plan for team users costs 2,600 €/user/year. Payment via credit card, PayPal or bank transfer (for annual subscriptions).
Zoho CRM areas of application
Zoho CRM is suitable for various sales scenarios and beyond:
Sales representatives: The system takes care of data entry, logging, and follow-ups. AI forecasts show which leads are a call away from conversion and which deals are likely to fail. Sellers focus on promising opportunities.
Sales managers: Dashboards provide real-time KPIs, such as new leads, pipeline orders, and deals. Transparent sales pipelines enable intelligent resource allocation.
Customer teams: “Connected Records” and “Connected Workflows” promote cross-team collaboration along the customer journey. For the first time, CRM can also be used by non-sales teams.
Marketing teams: The platform supports lead generation from websites, chats, and trade shows. Lead scoring and automatic allocation prevent the loss of high-quality contacts.
The combination with Bliro creates particular added value: Bliro automatically documents and analyses customer conversations, while Zoho CRM places these findings in the larger customer relationship context. Together, both tools form a powerful AI-based sales solution.
Pipedrive
Visual pipeline management is at the heart of successful sales processes. Pipedrive offers just that - a cloud-based CRM with AI-powered pipeline visualization that helps sales teams never miss a sales opportunity.
Pipedrive Features
The AI sales assistant continuously monitors sales data and provides valuable insights into team performance and individual performance. The system analyses deals, contacts, and emails to create targeted suggestions for optimal focus.
Key AI features:
- Profit probability forecast: Predicts closing probability and suggests next measures
- Reminders and automations: Takes on time-consuming processes such as activity reminders or email tracking
- AI email creation: Create compelling sales emails with generative AI
- AI email summary: Summarizes entire email threads at the push of a button
- SmartApp recommendations: Analyzes team needs and recommends suitable apps
- Intelligent customer data enrichment: Scans public data sources and social networks for up-to-date customer information
Deal management with visual dashboards enables progress tracking and early identification of weaknesses. Automatic notifications alert you when deals are stalling.
Pipedrive benefits
Time savings through smart automation: Routine tasks such as setting reminders, checking email openings or updating conversations are taken over automatically. Salespeople gain time for value-adding activities.
Precise decision-making tools: The AI sales assistant identifies deals with high potential and focuses specifically on promising opportunities. Guesswork when making decisions is a thing of the past.
Continuous process optimization: Data-driven insights and automation accelerate every phase of the sales process.
Optimized customer communication: AI analysis of customer behavior and preferences recommends optimal contact and ideal contact times.
User-friendly interface: Intuitive operation makes it easy even for small and medium-sized companies to optimize sales processes.
Pipedrive pricing structure
Essential: Essential CRM Features with Easy Pipeline Management
Advanced: Expanded features for growing teams with more automation needs
Professional: AI sales assistant, AI email summary, and AI email creation
Power: All professional features plus advanced analytics and integrations
Enterprise: Complete solution with full features, customizable permissions, and premium support
AI features are primarily included in higher-end plans (Professional, Power, and Enterprise). The 14-day free trial period allows comprehensive platform tests without credit card information.
Pipedrive areas of use
Sales teams: Visual pipelines keep an eye on all sales opportunities. The AI assistant detects missing deal activities or points out deals in the final phase. No opportunity is missed.
Sales managers: Dashboards and progress updates enable team performance monitoring and timely action. AI-based alerts in the event of abnormalities keep an eye on team performance.
Lead generation: The LeadBooster tool identifies potential leads and sends meeting invitations via chatbots.
Pipedrive combines pipeline visualization with AI-powered analytics - ideal for companies that want to make sales processes transparent and benefit from artificial intelligence.
Crystal Knows
Sales success is often decided in the first few minutes of a conversation. Crystal Knows uses AI-powered personality analysis to give you exactly the insights you need to tailor your customer approach - before Bliro documents the actual meeting.
Crystal Knows Features
Crystal Knows is based on the DISC model and analyses publicly available personality assessment data. Core features include:
- Automatic personality analysis: AI searches millions of online data points and identifies personality traits, motivations, and preferred communication styles
- LinkedIn integration: Chrome extension shows DISC reviews directly in the LinkedIn profile
- Sales phase-specific advice: Tailored communication strategies for prospecting, qualification, negotiation and conclusion
- AI email assistant: real-time analysis and wording suggestions in Gmail, Outlook and Office 365
- Meeting integration: DISC profiles of all Zoom and Google Meet participants with situational conversation tips
The platform creates profiles for 64 different personality types and offers strategic “playbooks” for team collaboration, management, and conflict resolution. These playbooks can be shared across the team for consistent communication strategies.
Crystal Knows benefits
Crystal Knows speeds up relationship building by 30-35%. While Bliro documents conversations, Crystal optimizes conversation preparation and conduct:
Higher email response rates: personality-based communication significantly increases response rates
Optimized meeting entries: Use the critical first five minutes specifically to build trust
Targeted sales approaches: Individual strategies instead of standard pitch for each customer
Improved personnel decisions: HR teams assess applicants' cultural fit more precisely
Instant personality insights: No need for hours of research anymore
The predictive accuracy is 80% based on online behavioral analysis - significantly faster than traditional methods that require multiple customer contacts.
Crystal Knows pricing structure
Crystal Knows offers tiered pricing models:
Free version: Basic reviews and 5 free profile analyses
Premium plan: approx. 47 EUR/month (yearly) with 240 profile queries, Chrome extension and Playbook access
Team and organization plan: Individual pricing with unlimited profiles, team analytics, and admin tools
Data plan: API access, CRM integration and CSV enrichment
On-demand service for customized reports starting at around 954 EUR per month. The premium plan is ideal for teams that already use Bliro and want to optimize their interview preparation.
Crystal Knows areas of application
Crystal Knows complements Bliro in various sales situations:
Conversation preparation: Get personality insights before the meeting, which Bliro then automatically documents
Personalized sales pitch: Tailor your message to individual customer personalities
Price negotiations: Get specific negotiation tips based on personality profiles
In-team communication: Improve 1:1 conversations and group dynamics
Recruiting: Evaluate cultural fit and develop targeted interview questions
The seamless integration with Salesforce, HubSpot, LinkedIn, Gmail, Outlook, Zoom and Google Meet enables easy integration into existing sales infrastructures - ideal in combination with Bliros meeting documentation.
Trengo
Customer communication is decisive for sales success. Trengo optimizes exactly this critical point as an all-in-one communication platform that combines all channels in one interface. While Bliro documents meeting content, Trengo ensures that these important conversations happen efficiently in the first place.
Trengo features
Trengo bundles all communication channels in one central inbox. Sales teams keep track of things and save valuable time through these core features:
- Multi-channel support: email, WhatsApp, social media and live chat come together in a uniform interface
- AI HelpMate: Automates frequent customer inquiries, generates AI responses, and routes complex cases to human agents
- AI Journeys: Create individual, automated customer journeys without programming - perfect for lead qualification and sales conversions
- Team collaboration: Internal notes, labels, and tags enable seamless collaboration within the sales team
- AI actions: Advanced features that go beyond mere conversation and take active actions - from status checks to customer information updates
The variety of languages is impressive: Trengo supports over 70 languages and automates up to 80% of customer calls within 2 minutes. This automation optimally complements Bliro's conversation analysis.
Trengo benefits
Trengo focuses on customer communication and thus offers different advantages than the tools already presented:
Massive time savings through automation: The AI automatically processes over 80% of recurring conversations. When a customer asks about their order status, Trengo immediately answers with data from the connected shop.
Seamless cross-channel experiences: Customers start conversations on one channel and continue them on another - without loss of context. Bliro then documents the important topics of the conversation precisely.
Intelligent sentiment and intent recognition: The platform recognizes frustrated customers or urgent inquiries and automatically forwards them to supervisors.
Trengo pricing structure
Trengo offers flexible, usage-based pricing models:
Boost: Starts at 299€ per month with an annual contract (349€ monthly) for 10 users with 6,000 conversations per year
Pro: 499€ monthly with an annual contract (599€ monthly) for 20 users with 18,000 conversations annually
Enterprise: Customizable with white label options and custom integrations
The most advanced AI features are available at higher tariff levels.
Trengo areas of application
Trengo supplements Bliro's meeting documentation in various application scenarios:
Sales teams: The automated lead qualification is convincing. The AI agent asks qualifying questions, tags leads accordingly, and assigns conversations to the right salesperson. Bliro then takes over the sales pitch documentation.
Customer service teams: Up to 80% of customer calls are automatic, which allows teams to focus on more complex cases.
E-commerce: Seamless integration with Shopify and WooCommerce enables direct response to order inquiries with relevant data.
The combination with other sales tools shows particular efficiency: Crystal Knows analyses personalities, Bliro documents meetings, Zoho CRM or Pipedrive manage pipelines - and Trengo ensures seamless communication across all channels.
Comparison table: Direct comparison of AI Sales Tools 2025
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The right choice for your sales success 2025Modern sales teams are faced with a clear decision: use AI tools or fall behind in the competition. The solutions presented address various challenges - from Bliro's automatic conversation documentation to Zohio's comprehensive CRM management. Bliro acts as an ideal basis for AI-supported sales. The combination with other tools creates a complete system: Crystal Knows for meeting preparation, Pipedrive for pipeline management, Trengo for customer communication. This synergy saves time and demonstrably increases conversion rates. Your tool selection depends on your specific requirements. Teams with high meeting volumes benefit in particular from Bliro's GDPR-compliant transcription and CRM integration. Complementary tools then optimize further sales areas. What remains important is that technology does not replace the human factor in sales. AI tools reduce administrative tasks so you have more time for personal customer relationships. AI in sales is a reality in 2025, not a vision of the future. Teams that act now and implement the appropriate tools secure measurable competitive advantages. Time for the next step towards more efficient sales processes. Support Frequently Asked QuestionsHow can AI increase productivity in sales? What are the advantages of automatic call documentation? What role does AI play in prioritizing sales opportunities? How can AI improve customer communication across various channels?   |